Posts in Esports

The esports winter

It’s time to write about the esports economic crisis, also called the esports winter. It is the year 2023 and esports teams and companies are struggling. Why? Let’s talk about it.

Esports teams naturally have some struggles when it comes to keeping the business afloat compared to other industries and even traditional sports. The esports industry is a lot more uncertain, due to the life cycles of esports titles, the longevity of professional player careers, players often being underaged and other factors. It makes it harder for organizations as well as investors or sponsor brands to plan long term, when it is not clear if the game will still be played in a year from now.

Fnatic lifting the 2017 Heroes of the Storm MSB Trophy and being crowned World Champion. Esports competition for the title discontinued after the 2018 season. Picture by Blizzard Entertainment.

The Covid-19 pandemic had a bigger impact to the esports industry than you may think in the beginning. While the esports audience grew because everyone was at home and able to watch the events (now being played online). But with events moving from offline to online and less ticket sales, revenue generation in esports took another hit with sponsors having smaller budgets. Even though the audience was growing, Investors carefully considered their ventures into esports.

The same is now true for the 2022 global recession. What is a recession?:

Things get more expensive to produce. In order to stay afloat with their business, business owners will likely do some of the following: increase prices, reduce salaries, lay off people. Reduced salaries, increased prices and less jobs also lowers the buying power and even the will to buy for consumers. Everyone is pretty much turning their pennies around three times and considering deeply before they spend it. Less spending also means less revenue for those business owners, which is kind of like a spiral that keeps going. Usually the economy is recovering after every recessional phase.

With covid and the recession, we are now in the third year in a row where esports stakeholders (organizations, tournament organizers, sponsors, investors and fans) are thinking two or three times if they are really making an investment they intended to do or rather don’t. Now if you look at esports revenue generation, you have to ask where the money for organizations is coming from and how they are paying their players and staff. This could be a post of its own, but I will break it down here briefly. Let’s talk about the big 3:

  • Prize Money: Orgs take a cut, which is less than 50% and in most cases even lower than 25%.
  • Sponsors: They go on shirts, connect with a big audience via broadcast and pay money for that, this has been the dominant revenue source for most esport teams for the past decades.
  • Investments: Angel Investors or VC investing into esports for whatever reason (altruistic or wanting to make more money). They are usually looking to make a return on their investment

Other revenue sources have been experimented with in the past, for example membership programs where fans become members for a monthly fee or even crowdfunding in some forms. But they are not really common compared to the big 3 just mentioned. All of them have taken a hit over the last couple of years.

Prize Money seems to be in decline. If you compare the prize money for Dota’s The International over the past 5 years, you see a change with the most recent iteration in 2022. While the total amounts of prize money still grew until 2021 (there was no TI in 2020 due to Covid), prize money for 2022 got pretty much cut in half.

Team Spirit lifting the TI10 trophy in 2021. TI10 was the Dota event with the highest prize pool to date. Image from liquipedia.net

Sponsors have less marketing budget they can use for things like esports, so they are more selective who they sponsor and often with less budget. Of course there have been exceptions such as the big crypto deals during the Covid Pandemic, but in general it got harder and harder over the last couple of years to land significant sponsorship deals for teams.

Investors are also looking for returns. If the entire market loses (and look at the numbers for 2022, the popular MSCI World ETF lost around 13% on average for the year 2022), chances are your stock in an esports team is also losing value. Investors asking themselves the same questions we do right now: How sustainable is the esports industry? Is it worth investing and what will the return be (or when it will come)?

We looked at revenue sources, but it is important to remember how much esport teams are spending. the biggest factor player salaries: The average salaries at the top level of European League of Legends saw a yearly increase of 80% over the period from 2015 to 2020. The salaries have stagnated since then however, but it is still a big cost to consider for every organization Other costs that organizations have are in producing, paying staff, travel costs, rent, it’s a bunch of things. Most big orgs are in the red, and not only by a little bit, but by millions.

What has to change? The esports industry has to look at diversifying their revenue streams. Given global economic issues, that is not that easy. Monetizing the audience the right way is hard, especially in a recession. We’ve seen some sort of membership programs already from teams, or initiatives that were close to crowdfunding. But for us as consumers that is always a bit difficult to look at when prices are increasing everywhere and we’re overthinking our spend.

So is esports dying? No, but some teams may close their doors as we already see. The recession will pass, and economy will rise again. Hopefully esport teams are looking at other ways to monetize and are getting creative. But overall we’re seeing a bit of a correction. The bubble is not bursting but it is showing cracks and we may be able to take some air out and make it a more sustainable industry.

Who’s the big dog?

„Any man who must say, ‚I am king‘, is no true king at all.“

Tywin Lannister in George R.R. Martin’s „A Storm of Swords“

Esports is full of people with big ambitions. That’s good. But how do we know what these people are actually capable of? What are the metrics we judge them by? As I am working more and more in human resources over the past couple of years and spend more time hiring, I often ask myself the question how to separate the wheat from the chaff. I don’t have a definitive answer, but here are some of my thoughts when it comes to scouting the right people in the esports industry.

One benefit when it comes to esports, is that there is a sizeable overview of known people in the industry. When you’ve been working in the industry for a few years, you have a good overview of who is who in your region. That means if someone stands out, chances are you probably heard of them already. If not, you will likely know someone you can ask about that person applying for a job. A lot of times, this is how hiring is done, strictly by referral of other people within the industry. But being referred by someone you know, doesn’t mean the candidate is the right fit for you.

The first thing we check with every hire, is their CV. What are the experiences of the applicant and what have they achieved in the past. The biggest red flag for me in hiring, is if there are any mismatches between the application letter or the applicant’s public profiles and their CV. This is a nice way of saying that I am checking if they’re lying with their experience. Unfortunately this happens often enough. In the past two years while hiring for numerous positions, I had to discard around 15 to 20% of CVs because of mismatching information which is a lot. Esports is all about results and being at the top of the game, and unfortunately there are applicants who want a (new) job in esports who just add some experience to their CV, even though that experience isn’t there.

The Cathedral of Counterstrike aka ESL One Cologne. Everyone wants to be there. Picture from Esports News UK.

Well a little lie never hurt anyone and it seems to be really hard to get into esports, especially if it is a tight community that is not very open to newcomers. We read everywhere that companies want young employees in their 20s with 15+ years of experience, so why is this a big deal in hiring?

1. Actual Experience: Some positions in esports require some special experience. That is true for any industry. Depending on the position, managers have to deal with players, the most important asset of any esports organization. These players are often minors and it requires some extra finesse to deal with them on a daily basis. Can these skills be learned? Sure. But imagine you just hired someone who told you they’re capable of the job and then aren’t. You think everything will be fine and in reality it isn’t while your new hire is absolutely overwhelmed. I don’t know about you, but I would rather have someone less experienced who was honest during the hiring process that they will need assistance to find their footing.

2. Culture: Building a functioning company, especially in esports is about building the right culture in which everyone can thrive and develop further. This is why it is so important to have the right people on board, not only in regards to lying during the application process. Even if experience is legit, if people are constantly boasting about their past experience or resting on it, they might not be a good fit. We all want to hire smart people. Not resting on your past, being honest, humble and continuing to learn new things is the smartest thing we can all do.

3. Cost: This is the obvious one everyone was waiting for me to get to, right? Hiring wrong is expensive. Not only because we potentially lose money on a position, but also on the various projects that person is supposed to work on. Starting a new hiring process costs again when we have to take the time away from our schedules to sit in interviews and do it all over again.

The doors to the old Fnatic Bunkr, Fnatic’s office and shop in London which closed in 2019. Picture from esports insider.

So what can we do?

We all want to hire smart people. Not resting on your past, being honest, humble and continuing to learn new things is the smartest thing we can all do.

I don’t have the ultimate solution, but I think it is important that we spend more time on the hiring process to get the best candidates out of hiring. And the best candidates often aren’t the ones with the seemingly most loaded CV and definitely not the ones boasting about their experience. In my opinion, the real g.o.a.t. hires are the ones with a good base of experience who are most willing to learn and evolve. As I said, we all want to hire small people and let them through our door. The smartest person in the room is often the quiet one soaking everything in and trying to learn as much as possible to build on their extensive skills. These are the people we should open our doors to.

Consuming Esports when you’re an esports professional

Once you are working in esports, consuming changes. Especially what you are watching. As with everyone that is working in an industry they have a certain passion for, I realized my consuming behavior change after I started working full time in the esports industry. Let’s specifically look at esports professionals as event or tournament viewers.

Before I started working full-time, I used to watch every event that was live. To be fair though, back in the days there were not as many popular titles and events as today. The esport titles I watched the most were Starcraft 2, League of Legends and Counter-Strike. Some of them are still around today. In the early 2010s, it was perfectly normal for me to just have a stream live nonstop on the TV while playing a game myself, studying or cooking. I would watch as many events as I could.

FruitDealer being crowned GSL Champion in 2010. Image from TL.net

After entering mousesports in 2014 and switching to Fnatic in 2016, my viewing behavior changed a lot. For one, I was concentrating mostly on the game I was playing and working with every day: Heroes of the Storm. When you’re trying to get better at a game there isn’t a lot of room for other games. But when there was, I wasn’t watching as actively as I was before, if there was no one from my own organization competing in the tournament. Even after hanging up the mouse myself and working purely on management, I would only watch when it would concern my own team or organization.

After I quit Fnatic in 2020, I realized that I wasn’t watching as much League of Legends or Counter-Strike anymore as before. Sure, being on the ground in Berlin and watching most of the LEC games backstage in the studio was a big contributing factor that I didn’t really miss a lot of Fnatic LoL games between 2018 and 2020, but I noticed my interest going down after I exited the organization. Holding a little grudge or wanting the former team and employer to lose (especially against a new employer) is something very common I guess. A little bit of Schadenfreude towards the old companions never hurt anyone. With the years I noticed more and more though that, If my organization didn’t have a team competing in the sport, I wouldn’t care as much anymore.

Everyone working in esports and having the passion for it will still check the results and standings. But they often are no longer able to follow every match of every team in every game they used to follow. They revert to follow their own team as it is their job anyway, and even then, with meetings, travel and regular business taking more priority, it even gets harder and harder to watch every match of their team. The exception are maybe staff members working in social media and taking care of match coverage or video editors, putting together highlight reels.

In 2021, during my tenure as COO and CEO of Rix.GG, I used to watch every game of the players, that played for the org. Rocket League, Valorant, Wild Rift, the stream was usually always on. Now working with Nigma, I barely follow Rocket League and Valorant anymore, as we’re not fielding teams in these titles. The few times I get to watch are big international events (I am currently following how the EMEA teams are performing at VCT Masters Tokyo) or when I am evaluating one of the titles and if there is an interesting team that could be worth picking up.

The VCT Masters stage is set. Image from Dot Esports.

Did the passion go away? No definitely not, but with other priorities, we just get more and more selective of what we are consuming, as it means spending time on something else than the really important bits. It means to keep the business running and making sure everyone is following the vision and mission of the company. It means being there for the family and choosing to take a break from the screen. The VODs are not running away, and if the passion for a game or team is there, we will find the time… sooner or later!